Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

* Any item that is not in its original condition or is damaged.
* Any item returned more than 30 days after delivery.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven't received a refund yet, first check your bank account again.
Next, contact your credit card company. It may take some time before your refund is officially posted.
Next, contact your bank. There is often a processing time required before a refund can be posted.
If you have done all of the above and you still have not received your refund, you can contact us at hello@minimane.com.

Items on sale
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Changes
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at hola@minimane.com.

Shipping costs for returning your item are your responsibility. Shipping costs are non-refundable.

Depending on where you live, the time it may take to receive your exchanged product may vary.

It is recommended to use a trackable shipping service or purchase shipping insurance. We do not guarantee that we will receive your returned item.